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We understand that travel plans can change. Please review our policies below.
How to Cancel: Log into your account or contact our customer service team.
Refundable vs. Non-Refundable Tickets: Non-refundable tickets may qualify for a **partial refund**, while refundable tickets may receive a **full refund** with possible cancellation fees.
Additional Fees: Any airline fees charged are non-refundable, and changes to tickets may result in extra charges.
Airline Cancellations: If your flight is cancelled by the airline, you may be eligible for a refund based on airline policies.
Vouchers & Alternative Arrangements: Some airlines may offer vouchers instead of refunds. Our team can assist with rebooking.
Uncontrollable Circumstances: Flight cancellations due to natural disasters or severe weather may not qualify for refunds.
Refund Processing Time: Refunds may take **60-90 days** and suppliers may charge penalties.
We rely on airlines and suppliers for refunds. Our **service fees** for original travel bookings are **non-refundable**.